Available outside opening hours
Visitors can ask an initial question when it suits them.
AI website chatbot
Help visitors find an answer and take the next step.
The AI Lead-Chatbot answers questions using your approved company knowledge. When a visitor wants to continue, it can collect contact details and make the conversation available in Klusio.
- Understand the question
- Use the conversation and your knowledge base as context.
- Answer from your information
- Draw on services, service areas, working methods and approved answers.
- Collect contact details
- Ask for a name and contact information when the visitor wants a follow-up.
- Pass on the enquiry
- New leads appear in the dashboard and can trigger a WhatsApp notification.
No commission per lead
The website chatbot is part of a plan or fixed-price add-on, rather than a charge for each enquiry.
Your team follows up
The chatbot helps organise the question. Personal contact remains available where needed.
Use your approved company knowledge
Setup includes company details, services, regions, frequently asked questions and connected knowledge. The chatbot should acknowledge uncertainty and offer contact when the answer is outside that information.
- Company information
- Opening hours, service areas, services, processes and other approved material provide the basis.
- Relevant follow-up questions
- The chatbot can request missing context so your team receives a more useful enquiry.
- A route to a person
- When the knowledge does not cover a question, the visitor can leave a message for your team.
Make it easier to start a conversation
Some visitors want an answer before calling or filling in a form. The chatbot offers help first and requests contact details when appropriate to the conversation.
- An initial answer
- Common questions can be answered without waiting for a return call.
- Context for your team
- The dashboard stores the conversation and submitted details so follow-up can start from the actual question.
- WhatsApp lead notifications
- A website enquiry can be sent to you as a WhatsApp notification. This differs from the separately activated WhatsApp AI bot that conducts conversations.
Check the plan and website before installation
The website chatbot is an optional add-on for Groei Start at €79 per month and is included from Groei Pro. Its embed can work on websites that permit custom scripts. Knowledge, styling and privacy settings are checked during setup.
- Groei Start
- Optional website chatbot add-on at €79 per month.
- Groei Pro and above
- The website chatbot and WhatsApp lead notifications are included according to the current plan comparison.
- Installation checks
- Technical compatibility, placement and consent settings are checked before launch.
Related guides
Questions and answers
Can I add the website chatbot separately?
It is an optional add-on for Groei Start at €79 per month and included from Groei Pro. The standalone WhatsApp AI bot and Voice AI require separate activation.
Does it work on every website?
It works on many sites that allow custom code or script embeds. Placement and consent requirements need to be checked first.
Does the chatbot guarantee more enquiries?
No. It helps existing visitors get answers and makes follow-up easier. Results depend on traffic, your offer and visitor intent, and are followed in the dashboard.
Does the website chatbot also chat over WhatsApp?
No. A lead notification sends the enquiry to you. The separate WhatsApp AI bot handles two-way conversations and requires its own activation.
Let’s look at your website.
Tell us what you want to improve. We’ll show you how Klusio could help, in English.